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Extended deadline: 22 February 2008 |
The Metering, Billing/CRM Europe annual conference is THE conference on which utility professionals worldwide rely to stay up-to-date and meet other industry peers. The scope of the conference is wide-ranging and consists of 16 half-day sessions, each comprised of several presentations. Oral presentations are 20 minutes long, followed by a short discussion period. The organisation of each session is delegated to one working group formed by several committee members. They determine the format and content of the session.
Abstracts can be submitted for, but not limited to, the following topics of interest:
Regulation
Investing in energy infrastructures: regulatory expectations
Creating a good regulatory climate for investments
Regional regulation
Perspectives on creation and implementation of markets
Competition
Regulatory role in promoting energy efficiency
Regulation and the global environment
Smart metering
Smart metering initiatives – case studies
Building the business case
Evolving smart meter applications
Installation challenges
Smart metering and cyber security
Smart grid
Meter design
Globalisation of metering
Metering packaging – new materials
New systems specification for smart metering
Home area networks
Emerging standards
Meter test and lifecycle
Open protocols
Metering communication & infrastructures
Interoperability
Outsourcing
Open access strategies
Standards/protocols
Meter data management
Meter reading and data collection
Integration issues and options
Cyber security
Data protection
Outsourcing data collection
Future development
Demand response & energy efficiency
Time of use or critical peak pricing
Load control and customer displays
Demand response programmes
Customer interaction (displays) and behavioural responses
Sustainable energy
Integration of demand response and energy efficiency
Ancillary services: should this be a competitive market for service providers or delivered by the utility?
Billing
Online self service
Bill presentment
Pre-payment
Revenue assurance/protection
Pricing strategies
Smart invoicing
Customer service
Customer information
Customer loyalty programmes
Customer service/satisfaction
Customer contact
Customer switching
Adapting to changing customer needs
Gaining & retaining customers
Branding in times of increasing competition
Call centers
Guidelines:
Speaking slots are 30 minutes in length: 5 minute introduction by the chairman, 20 minutes for the paper presentation and 5 minutes for questions from the audience.
Vendors are welcome to submit proposals along with an identified lead utility speaker.
Abstracts from consultants will be considered; consultants may also be asked to identify a utility speaker.
Sales and marketing presentations are not appropriate for this conference and will not be accepted.
Presentation of more than one paper by the same organisation during the conference is discouraged.
Speaker policy:
All speakers at Metering, Billing/CRM Europe will have their conference registration fee waived. Note that it's important that you get your conference materials in by the due dates - we reserve the right to withdraw the free registration if you don't get it in on time. If you're having problems meeting the deadlines, please let us know as soon as possible so that we can work with you to figure it out.
Important deadlines:
| Deadline for submission of abstracts |
18 February 2008 |
| Notification of acceptance |
31 March 2008 |
| Deadline for sending PowerPoint presentation |
01 August 2008 |
| Conference |
22-24 September 2008 |
Submission stages:
Your proposal will need to include:
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Author’s name and a bio information (include a bit about your qualifications regarding your presentation topic)
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Title of presentation (no more than 10 words)
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Summary of the presentation (around 200 words)
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Write 3 learning objectives for your presentation, focusing on what knowledge participants will gain from the presentation
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Who your talk is likely to interest (some keywords)
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Likely topic of presentation (stream)
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Name and bio information of any co-authors
Preference is given to papers that have not been presented at other conferences. If your paper was previously presented, write down where and when.
To download the abstract template, click here
Review process:
All abstracts will be reviewed by the programme committee in March 2008
Deadline for submission is 18 February 2008. Early submission is strongly encouraged.
Applicants will be notified of their status by email.
By submitting an abstract authors are agreeing to provide Metering, Billing/CRM Europe a copyright release and final publication of their presentation for publication in the conference proceedings.
Selection criteria:
Abstracts will be reviewed and judged on the basis of the following criteria:
Relevance to the conference theme and theme of the individual sessions
Significance of the work/project to a broad audience
Originality of work/project, including new concept, innovations or data
The completeness of the work/project
For more information:
Synergy
Corien den Ouden
Email: corien@synergy-events.com
Phone: +31 346 290 773
Fax: +31 346 590 601
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